Strength in connection: how peer support can change lives 

Oct 3, 2024

Mental illness can be an incredibly isolating experience. Many individuals struggle with feelings of loneliness and disconnection. Stigma also contributes to fear of judgement or misunderstanding, leading people to withdraw from friends and family. The simple act of talking to someone who’s been through a similar experience can have a transformative impact on someone experiencing a mental health concern, and that’s exactly what peer support does. 

Peer Support Canada describes peer support as the emotional and practical support between two people who share a common experience, such as a mental health challenge or illness. One of the most profound aspects of peer support is the recognition that we’re not alone in our struggles. When we connect with others who have faced similar challenges, it creates a sense of validation and comfort. A peer supporter can help individuals feel understood in ways that friends and family might not and can provide a safe space for them to share their feelings.  

To learn more about peer support, we spoke with Chloe Chalmers, a peer support worker at a hospital in Toronto. In Chloe’s words, “The one thing I like to say about peer support in a hospital is that we, as peer support workers, aren’t going to take your vitals or ask what medications you’re on. Our only job is to be there for the person.” This might include giving them a resource sheet or a blanket, having a long conversation, or even just being a listening ear. 

Chloe was inspired to become a peer support worker after receiving peer support herself.  

Peer support was a light for me in a sea of darkness I never thought I’d emerge from. 

Peer support can be beneficial for all kinds of people. We all experience struggles—whether it’s a mental health concern, substance use, chronic illness, or caring for a loved one, for example —and that means we can all benefit from peer support.  

How peer support helps 

Sharing experiences 

Speaking with others who have faced similar challenges creates a sense of understanding and connection. Hearing others’ stories can validate personal feelings, helping individuals feel accepted and less alone. 

Fostering hope and resilience 

Peer support can empower individuals to take steps towards their own recovery. Speaking with someone about how they navigated similar challenges can provide a sense of hope and resilience.  

Building community 

One of the main roles of a peer support worker is to connect with the individual and be there for them when support is needed. This can create opportunities to introduce the individual to other networks and communities of people with lived/living experiences and sometimes leads to people becoming more aware of the strengths and supports they already have access to. 

Learning from each other 

Peer support creates space for people to share coping mechanisms, resources, and advice based on their experiences. This sharing of experiences helps support others on their own mental health journey. 

Breaking down barriers and stigma  

Speaking openly with someone about your mental health can help normalize these conversations and make it easier for individuals to open up and ask for help. By breaking down barriers and encouraging open discussions, peer support can help more people access care. 

Get certified in peer support 

Chloe shares that some of the essential skills for being a peer support worker are empathy, compassion and resilience; skills that align with peer support values along with others such as equal relationships, self-determination, dignity and respect, and trust. Chloe also notes that the ability to solve problems and keep pushing forward is incredibly important when it comes to supporting others, and lifelong learning and personal growth are peer support values.  

By sharing our stories and experiences, we not only uplift ourselves, but we also create a ripple effect that benefits others. Peer support reminds us of the strength found in community and shared experiences.  

To get involved or become a certified peer supporter, visit Peer Support Canada.  

Resources  

If you or someone you love is struggling, please contact your local CMHA. 
 
9-8-8 is for anyone who is thinking about suicide, or who is worried about someone they know. Connect to a responder to get help without judgement. Call or text 9-8-8 toll-free, anytime for support in English or French. Call 9-8-8 (toll-free, 24/7) or text 9-8-8 (toll-free, 24/7). For more information, visit 988.ca.