Build capacity in your emergency communications service. Certify Emergency Communications Operators to deliver the Resilient Minds® course to their peers. In their own department or to other departments in a geographic region (Train-the Trainer and Regional Train-the-Trainer). You can also schedule a Resilient Minds® course for your department’s staff with an external instructor. Do this by coordinating with the local Canadian Mental Health Association, or by contacting [email protected].
Train-the-Trainer
24-hour workshop | Maximum 20 participants
Workshop that prepares and certifies Emergency Communications Operators to become Peer Instructors to deliver the Resilient Minds® course to their fire department.
This model best serves large fire departments that require multiple Peer Instructors for their department.
Co-instructed by a certified CMHA and a certified Emergency Communications Operator Instructor Trainer.
Resilient Minds Course
8-10 hour course | Maximum 25 participants
An Emergency Communications Operator Peer Instructor or Instructor Trainer provided through CMHA delivers the course to your department.
Regional Train-the-Trainer
24-hour workshop | Maximum 20 participants
The Regional option invites, trains, and certifies Emergency Communications Operators from multiple fire services in a single region to become Peer Instructors.
This model best serves regions that are populated with small teams, and/or largely volunteer Emergency Communications Operators.
Co-instructed by a certified CMHA and a certified Emergency Communications Operators
NEW! Resilient Minds Virtual
All training is now available and/or deliverable virtually. The virtual training is real-time and remains peer-led.
Maximum 15 participants