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Delivery Options

Build capacity in your emergency communications service. Certify Emergency Communications Operators to deliver the Resilient Minds™ course to their peers. In their own department or to other departments in a geographic region (Train-the Trainer and Regional Train-the-Trainer). You can also schedule a Resilient Minds course for your department’s staff with an external instructor. Do this by coordinating with the local Canadian Mental Health Association, or by contacting [email protected].


24-hour workshop | Maximum 20 participants

Workshop that prepares and certifies Emergency Communications Operators to become Peer Instructors to deliver the Resilient Minds course to their department.

This model best serves large fire departments that require multiple Peer Instructors for their department.

Co-instructed by a certified CMHA and a certified Emergency Communications Operator Instructor Trainer.

Resilient Minds Course

8-10 hour course | Maximum 25 participants

An Emergency Communications Operator Peer Instructor or Instructor Trainer provided through CMHA delivers the course to your department.