National e-Learning Program Design Lead

Full Time, Contract Position 

The Canadian Mental Health Association is seeking qualified applicants for the role of a National e-Learning Program Design Lead to join the Workplace Mental Health (WMH) team for a 1-year contract with the possibility of renewal. This role is for you if you are passionate about e-learning, possess an expertise in digital learning solutions and are looking for an opportunity to make a difference in Canadians’ mental health.  

About CMHA: Founded in 1918, the Canadian Mental Health Association (CMHA) is the most established, most extensive community mental health organization in Canada. Through a presence in more than 330 communities across every province and one territory, CMHA provides advocacy and resources that help to prevent mental health problems and illnesses, support recovery and resilience, and enable all Canadians to flourish and thrive. Our vision is a Canada where mental health is a human right. CMHA has been chosen as one of Canada’s best places to work by Forbes magazine in 2021 and 2022. 

Position Summary: Reporting to the National Senior Manager, Workplace Mental Health this position is responsible for contributing to develop an updated curriculum and content for Not Myself Today as we begin the process of redesigning the programming and migrating to an LMS. You will be an expert in instructional design or e-learning development, with the ability to design and develop an engaging, interactive, and accessible learning experience for a national workplace mental health program. As all public-facing materials are produced bilingually, French skills are a definite asset.  

Location:  This position will be based at our office, located in downtown Toronto. To encourage collaboration and explore new ways of working, CMHA National supports a hybrid work model of 2 days in the office and 3 days working from home.  

Position Responsibilities: 

• Leading development and delivery of new Not Myself today e-learning bilingual program design: 
  • Work closely with CMHA National team members, including communications and subject matter experts to close content gaps and provide digital e-learning solutions including development of resources, job aids and practice activities.  
  • Develop course competencies, learning objectives, and directed learning pathways. 
  • Oversee creation of engaging and compelling virtual learning solutions 
  • Lead the development surveys and assessments for new program. 
  • Oversee copy editing process in coordination with Marketing Communications team. 
  • Coordinate and facilitate client feedback and testing. 
• Manage the setting up of a Learning Management System (LMS): 
  • Coordinate the administration and set up of a LMS, including data migration from current digital learning platform.  
  • Utilize knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience. 
  • Draft technology requirement document to convey program design elements. 
• Stakeholder engagement and relationship building internally and externally: 
  • Use exceptional stakeholder management skills while building and fostering relationships with internal and external partners, including CMHA branches, regions and divisions, subject matter experts and vendors including translators, designers and other agencies. 
• Support day to day operations: 
  • Effectively manage workflow and timelines pertaining to a variety of projects/tasks simultaneously, in various stages of completion.  
  • Actively participate in team meetings and provide input/suggestion/feedback on initiatives within the scope of the WMH team. 

Education & Qualification: 

• University or college degree in adult education, instructional design, e-learning development or curriculum development or an equivalent combination of education, training and experience. 

Experience: 

• 6-8 years of experience leading instructional design, e-learning development, and/or virtual curriculum development for adult learners.   
• Experience in working in the not-for-profit or charitable or workplace mental health sector(s) is preferred. 
• Previous experience utilizing the principles and practices of adult learning theories and training design, resulting in their successful application within a workplace environment. 
• Experience with virtual curriculum development and Learning Management Systems. 
• Familiarity with e-learning authoring tools would be an asset. 
• Experience with and commitment to producing a high quality, accurate, and accessible e-learning experience. 

Knowledge: 

• Expert working knowledge using Microsoft Office product suite required. 
• Experience with creating and managing learning pathways, course outlines and objectives, and program curriculum.  
• Strong understanding and commitment to inclusive curriculum design and learning practices. 
• Extensive familiarity with Learning Management Systems, at all stages of the LMS learning cycle, from initial set-up to ongoing use. 
• Ability to transform technical content into an engaging and interactive learning experience. 

Skills: 

• Exceptional organizational and time management skills with a strong attention to detail. 
• Exceptional verbal and written communication, relationship management, and presentation skills.   
• Effectively able to work under pressure and manage change in a fast-paced environment. 
• Strong employee relations orientation and a commitment to serve staff and management. 
• Self-starter able to work with limited supervision in a remote work setting. 
• Capability to work independently or within group dynamics as required. 
• Innovative thinker with strong organizational, interpersonal, and leadership skills.  
• Proficient critical and analytical thinking, problem solving and judgment abilities. 
• Highly motivated and passionate about mental health. 
• Bilingual (French & English) would be a significant asset. 

Compensation: $70,000 -$75,000 per year along with benefits, a flexible work environment and a workplace culture committed to personal wellbeing and psychological safety.  

Working conditions: This is a full-time position, working standard office hours (currently 35 hours/week). This position functions in a normal office environment, using typical office equipment, with extended periods of sitting, telephone interaction and/or working at a computer and no unusual physical demands. CMHA National employees are required to be fully vaccinated against COVID-19 in accordance with our Vaccination Policy as a condition of being eligible for the recruitment process. Proof of COVID-19 vaccination will be required. If you are not able to obtain COVID-19 vaccination for a reason related to a protected ground of discrimination under applicable human rights legislation, you can request accommodation from CMHA National.  

Are you a fit?  

If you are interested in applying for the role, please submit a PDF copy of your resume along with a cover letter to [email protected] by August 26, 2022. The subject line should mention “National e-Learning Program Design Lead”. We thank you for your interest and please note that only those identified for an interview will be contacted.   

To learn more about CMHA, visit: www.cmha.ca  

CMHA is committed to our workforce reflecting the diversity of the communities within which we work. As such, we explicitly encourage applications from people with lived experience of a mental illness, persons with disabilities, members of Black, Indigenous and racialized communities, people of all sexual orientations, gender identities and expressions, and others who may contribute to the diversity of our staff. We invite you to self-identify in your cover letter. Please let us know if you require accommodations throughout the application process.