National Development Coordinator
Full Time, Contract Position
May 2021 – November 2021
We are looking for an energetic, enthusiastic, and self-motivated Development Coordinator to join the CMHA National Fund Development team on a temporary basis, with possibility of extension. Reporting to the National Director of Development, the Development Coordinator will provide coordination and support for CMHA National’s Fund Development portfolio including:
- Annual Giving programs like direct response campaigns, monthly giving program, digital giving and more.
- Events such as CMHA’s national Mental Health for All (MH4A) Conference – an annual conference for mental health professionals and community organizations – and CMHA’s Ride Don’t Hide – an annual fundraising bike ride and virtual fitness challenge.
- Community giving and third-party fundraising including cause marketing, third party events and other initiatives.
About CMHA: Founded in 1918, the Canadian Mental Health Association (CMHA) is the most established, most extensive community mental health organization in Canada. Through a presence in more than 330 communities across every province and one territory, CMHA provides advocacy and resources that help to prevent mental health problems and illnesses, support recovery and resilience, and enable all Canadians to flourish and thrive. Our vision is a Canada where mental health is a human right. In 2021, CMHA was chosen as one of Canada’s best places to work by Forbes magazine.
Location: The role is based out of the CMHA National office in Toronto although staff are currently working remotely.
Vision for the role:
Working with the CMHA National Development Department, the CMHA National implementation teams, and external stakeholders like conference delegates, event organizers and participants:
- Coordinate and oversee annual direct response campaigns with support from external vendors and internal implementation teams.
- Assist and provide support on the MH4A Conference and providing support and on all aspects of Ride Don’t Hide and other signature and third-party events.
- This includes event logistics and planning; technical and logistical support on a peer-to-peer fundraising and event registration platforms; activating and reporting on sponsorships; donor and committee relations; donor-centered engagement and development.
- Execute donor stewardship program and ongoing stakeholder relations with diverse groups.
- Support day-to-day operations:
- Coordinate an internal implementation team to plan and oversee 2-3 direct response campaigns with support from an external vendor, from concept to execution and stewardship.
- Act as point person for all cause marketing, community giving and third-party fundraising inquiries, fielding requests for information, providing support and guidance, following up and reporting, all while adhering to internal policies, CRA regulations, and best practices.
- Use a high degree of creativity and attention to detail to a key role in the development of marketing/promotional material including stakeholder newsletters, meeting packages, event participant communications, sponsorship packages, etc.
- Collaborate on signature and third-party events and fundraising campaigns:
- Work with the Mental Health for All (MH4A) Conference project lead on logistics and planning, stakeholder communications, content and programming, and evaluation.
- Help maintain Ride Don’t Hide event infrastructure including the Ride Don’t Hide website and online P2P platform; livestream event broadcasts; Ride Don’t Hide mobile app; communications vehicles such as email newsletters, social media content, and stewardship; and logistical support and technical expertise to 25+ local event organizers across Canada.
- Participate in big picture strategy & planning and work as part of the Responder Capacity Workgroup to:
- Develop strong working relationships with internal and external stakeholders (CMHA National, CMHA federation, participating and prospective CMHA branches, local event coordinators and committee members, volunteers, vendors, sponsors, participants, donors, ambassadors, etc.)
You should have:
- Post-secondary education in event management or fundraising with an events background, or an equivalent combination of education, training and experience.
- 2-3 years working experience in fundraising or event management preferably in a multi-level organization with diverse communities.
- Project management certification or experience, with knowledge of project management principles and excellent time management skills for a shifting, fast-paced and deadline-driven environment.
- High level of technical proficiency across a range of applications, programs and platforms, including MS Office (Outlook/Word/Excel); working knowledge of WordPress CMS and basic HTML; design software like Adobe Creative Suite or Canva; experience in using databases and ability to be able to train others on databases; and above all, skill as a fast-learner to adapt to new technology.
Your mindset and key skills should include:
- Demonstrated experience in working effectively with others to achieve the best results. Problem-solving skills, diplomacy, and flexibility that allows you to work with high energy, goal-oriented and creative people.
- Exceptional verbal and written communication, relationship management, and presentation skills. Ability to speak to groups of people in a variety of settings and to communicate effectively and professionally with third party vendors and agents. A sense of humour helps.
- Demonstrated time-management and organizational skills. Flexibility with changing priorities and ability to remain focused to meet targeted timelines. Ability to work independently and collaboratively, and on various tasks simultaneously.
- Bilingualism (French and English) would be a considerable asset.
Compensation: $60,000 annually, pro-rated to the contract term, along with a flexible work environment and a workplace culture committed to personal wellbeing and psychological safety.
Working conditions: This is a temporary full-time position, working standard office hours (currently 35 hours/week). This position functions in a normal office environment, using typical office equipment, with extended periods of sitting, telephone interaction and/or working at a computer and no unusual physical demands. During the COVID pandemic, National staff are primarily working virtually.
Are you a fit?
You are a problem solver with exceptional stakeholder-relations skills who can juggle a wide variety of tasks with attention to detail under tight deadlines. You have a strong handle on fundraising basics, intuitively understand the donor journey, and are passionate about donor-centred fundraising. You are a wiz with a database and fundraising platform, know how to build a website and are bursting with creative ideas to help make community giving and event participation an inspiring and rewarding experience for all our stakeholders. If you are interested in applying for the role, please submit a PDF copy of your resume along with a cover letter to firstname.lastname@example.org by May 14, 2021. We thank you for your interest and please note that only those identified for an interview will be contacted.
To learn more about CMHA, visit: www.cmha.ca
CMHA is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff.