National Coordinator, Peer Support
Full Time Contract Position
The Canadian Mental Health Association is seeking qualified applicants for the role of National Coordinator, Peer Support to join the National team for a one-year contract with the possibility of renewal, contingent upon ongoing funding.
Position Summary: The National Coordinator, Peer Support reporting to the National Manager, Peer & Mental Health Support is responsible for administration of the Certification process for Peer Supporters, Family Peer Supporters, and Peer Support Mentors, along with providing administrative support to the Peer Support Canada team.
Location: The role is based out of our head office in Toronto. National office staff are working from home but may be called into the office once restrictions are lifted.
- Coordinate administration of day-to-day communications with candidates and inquiries;
- Track and coordinate applicant progress and status within timelines and guidelines;
- Administer the assessment of applications, competency surveys, and exams;
- Plan and liaise with mentors for matching and delivery of certification practicums;
- Analyse data and create reports and summary briefs;
- Provide administrative support to committee members, and volunteers involved in the certification process;
- Prepare agendas, take minutes and make corresponding arrangements for stakeholder meetings as needed;
- Liaise with workgroups, committees, branches, divisions and other organizations and associations on behalf of Peer Support Canada;
- Maintain security and confidentiality of all tools, processes, individuals, and organizations;
- Ensure processes and activities align with best practice.
Education & Qualification:
- University Degree in Health or Social Sciences, Occupational Therapy, Psychology, Behavioral Health, Health Promotion or related field.
- 2+ years of experience in mental health, addiction, healthcare, working in the not-for-profit or charitable sector or a comparable combination of experience and skills.
- Experience delivering or receiving peer support services would be an asset.
- Lived experience with mental illness including addiction, either through self or a loved one would be an asset.
- Health care/not-for-profit experience preferred.
- High level of expertise with Outlook and Microsoft Office suite.
- Familiarity with Salesforce CRM would be an asset.
- Health care and mental health industry knowledge an asset.
- Exceptional organizational and time management skills with a strong attention to detail.
- Exceptional verbal and written communication in both official languages, particularly in responding to client inquiries via phone or email with confidence and tact.
- Self-starter able to work with limited supervision in a remote work setting.
- Capability to work independently or within group dynamics as required.
- Aptitude for learning new digital applications and software applications.
- Proficient critical and analytical thinking, problem solving and judgment abilities.
- Highly motivated and passionate about mental health.
- Bilingual (French & English) would be an asset for the role.
Compensation: $42,000 to $45,000 per year commensurate with level of education, credentials, and experience; benefits and a flexible work environment.
Are you a fit?
If you are interested in applying for the role, please submit a PDF copy of your resume along with a cover letter to email@example.com by November 6, 2020. The subject line should mention “National Coordinator, Peer Support”. We thank you for your interest and please note that only those identified for an interview will be contacted.
Founded in 1918, the Canadian Mental Health Association (CMHA) is the most established, most extensive community mental health organization in Canada. Through a presence in more than 330 communities across every province, CMHA provides advocacy and resources that help to prevent mental health problems and illnesses, support recovery and resilience, and enable all Canadians to flourish and thrive.
To learn more about CMHA, visit: www.cmha.ca
CMHA is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff.